Returns & Exchanges

At CRAFTD, we stand by the quality of our pieces and offer a hassle-free 30-day return policy for all orders. Whether you need a different size or a different style, we are here to ensure you are 100% satisfied with your jewelry.

1

Initiate Your Return

Visit our online returns portal and enter your order number and zip code to start the process and select your items.

2

Prepare Your Package

Place the items in their original CRAFTD packaging and ensure all tags are attached to maintain eligibility for a refund.

3

Print and Ship

Download your prepaid shipping label, attach it to your parcel, and drop it off at any authorized carrier location.

4

Receive Your Refund

Once our warehouse team inspects your return, your refund or exchange will be processed within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing